As a travel and hospitality service provider, you must wonder how could you attract more and more customers to your service. Well, definitely you can spend a lump-sum amount of money on advertising at famous media or hire a celebrity to promote your brand. Or without spending that huge amount of money, you can also approach in an out-of-box way to the customers so that they get attracted to your unique service. Which option would you like to choose?
You have chosen the second option, haven’t you?
The sole aim for a travel and hospitality service provider should be to make travelers life easier. You should collect all the information about the choice of locations of the potential customers and offer a ready-made service to them so that they get easily attracted to your solutions. In a nutshell, you should do all the hard-works for the customers and all you should leave to the customers the task of clicking on Book now!
A new approach to success
Now the real question is, how can we achieve this. In this blog, I am going to reveal all the secrets to make this possible in some simple steps!
Firstly, we need to conduct a proper survey on the choice of the customers. From their accounts of popular social media, we can get data about their choice of destination, spots of interest in those locations. These can be fetched from their search interest, the photos they like, comment on or share.
After learning about their travel preference, we can offer them our ready-made solution for traveling to those locations. There might be a scenario that we still do not offer travel packages to their preferred locations. In that case, we have to redirect their preference to our business solutions in hand.
Now how could we do this? Read on!
If our business solution still does not provide service to their preferred locations, we can search for similar locations where our service is available. Then we can create a comparative analysis about the pros of our location than cons of their preferred location so that they become influenced to choose our solutions over their preference. Just one tip, the cost of our proposed tour must be less than the average cost of the tour to their preferred location!
Finally, when all the analysis is done, we could approach the very customer via email or phone, or any suitable medium to inform them about our customized travel solution. This tempting offer is very rare to be failed for a proper traveler!
I understand that planning and managing the complete customized tour for each customer could be a hectic job. You should definitely develop a mobile application or a web application to make your job easier. For any kind of help in this regard, you can take help of Openweb Solutions. They have a strong business analysis team for travel and hospitality domain, and very expert teams to develop mobile and web applications according to your need, and at a quite reasonable price too!